> ## Documentation Index
> Fetch the complete documentation index at: https://docs.libredesk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Agents



## OpenAPI

````yaml get /api/v1/agents
openapi: 3.0.0
info:
  title: Libredesk API
  description: >-
    REST API documentation for Libredesk helpdesk system.


    ## Authentication


    The Libredesk API supports two authentication methods:


    ### 1. Basic Authentication

    Use your API key and secret with Basic authentication:

    ```

    Authorization: Basic <base64_encoded_api_key:api_secret>

    ```


    ### 2. Token Authentication  

    Use your API key and secret with token authentication:

    ```

    Authorization: token api_key:api_secret

    ```


    To obtain API credentials, generate them from your agent profile in the
    Libredesk dashboard.
  version: 1.0.0
servers:
  - url: http://localhost:8080
    description: Local development server
security:
  - basicAuth: []
  - tokenAuth: []
paths:
  /api/v1/agents:
    get:
      tags:
        - Agents
      summary: Get Agents
      operationId: handleGetAgents
      responses:
        '200':
          description: Agents retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AgentListResponse'
        '401':
          description: Unauthorized
        '500':
          description: Internal server error
      security:
        - basicAuth: []
        - tokenAuth: []
components:
  schemas:
    AgentListResponse:
      type: object
      properties:
        status:
          type: string
          example: success
        data:
          type: array
          items:
            $ref: '#/components/schemas/AgentCompact'
    AgentCompact:
      type: object
      properties:
        status:
          type: string
          example: success
        data:
          type: array
          items:
            type: object
            properties:
              id:
                type: integer
                example: 76
              type:
                type: string
                example: agent
              first_name:
                type: string
                example: John
              last_name:
                type: string
                example: Doe
              email:
                type: string
                format: email
                example: example@example.com
              enabled:
                type: boolean
                example: true
              avatar_url:
                type: string
                nullable: true
                example: null
              created_at:
                type: string
                format: date-time
                example: '2025-08-30T15:44:51.110888Z'
              updated_at:
                type: string
                format: date-time
                example: '2025-09-14T18:23:36.149041Z'
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: >-
        Basic authentication using base64 encoded API key and secret. Format:
        `Authorization: Basic <base64(api_key:api_secret)>`
    tokenAuth:
      type: apiKey
      name: Authorization
      in: header
      description: >-
        Token authentication using API key and secret. Format: `Authorization:
        token api_key:api_secret`

````