curl --request GET \
--url http://localhost:8080/api/v1/teams/{id}/conversations/unassigned \
--header 'Authorization: Basic <encoded-value>'
{
"status": "success",
"data": {
"results": [
{
"id": 123,
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"uuid": "<string>",
"waiting_since": "2023-11-07T05:31:56Z",
"assignee_last_seen_at": "2023-11-07T05:31:56Z",
"contact": {
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"first_name": "<string>",
"last_name": "<string>",
"avatar_url": "<string>"
},
"inbox_channel": "<string>",
"inbox_name": "<string>",
"sla_policy_id": 123,
"first_reply_at": "2023-11-07T05:31:56Z",
"last_reply_at": "2023-11-07T05:31:56Z",
"resolved_at": "2023-11-07T05:31:56Z",
"subject": "<string>",
"last_message": "<string>",
"last_message_at": "2023-11-07T05:31:56Z",
"last_message_sender": "<string>",
"next_sla_deadline_at": "2023-11-07T05:31:56Z",
"priority_id": 123,
"unread_message_count": 123,
"status": "<string>",
"priority": "<string>",
"first_response_deadline_at": "2023-11-07T05:31:56Z",
"resolution_deadline_at": "2023-11-07T05:31:56Z",
"applied_sla_id": 123,
"next_response_deadline_at": "2023-11-07T05:31:56Z",
"next_response_met_at": "2023-11-07T05:31:56Z"
}
],
"total": 123,
"per_page": 123,
"total_pages": 123,
"page": 123
}
}
curl --request GET \
--url http://localhost:8080/api/v1/teams/{id}/conversations/unassigned \
--header 'Authorization: Basic <encoded-value>'
{
"status": "success",
"data": {
"results": [
{
"id": 123,
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"uuid": "<string>",
"waiting_since": "2023-11-07T05:31:56Z",
"assignee_last_seen_at": "2023-11-07T05:31:56Z",
"contact": {
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"first_name": "<string>",
"last_name": "<string>",
"avatar_url": "<string>"
},
"inbox_channel": "<string>",
"inbox_name": "<string>",
"sla_policy_id": 123,
"first_reply_at": "2023-11-07T05:31:56Z",
"last_reply_at": "2023-11-07T05:31:56Z",
"resolved_at": "2023-11-07T05:31:56Z",
"subject": "<string>",
"last_message": "<string>",
"last_message_at": "2023-11-07T05:31:56Z",
"last_message_sender": "<string>",
"next_sla_deadline_at": "2023-11-07T05:31:56Z",
"priority_id": 123,
"unread_message_count": 123,
"status": "<string>",
"priority": "<string>",
"first_response_deadline_at": "2023-11-07T05:31:56Z",
"resolution_deadline_at": "2023-11-07T05:31:56Z",
"applied_sla_id": 123,
"next_response_deadline_at": "2023-11-07T05:31:56Z",
"next_response_met_at": "2023-11-07T05:31:56Z"
}
],
"total": 123,
"per_page": 123,
"total_pages": 123,
"page": 123
}
}
Basic authentication using base64 encoded API key and secret. Format: Authorization: Basic <base64(api_key:api_secret)>
List of unassigned conversations for team
The response is of type object
.
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