GET
/
api
/
v1
/
conversations
/
unassigned
Get Unassigned Conversations
curl --request GET \
  --url http://localhost:8080/api/v1/conversations/unassigned \
  --header 'Authorization: Basic <encoded-value>'
{
  "status": "success",
  "data": {
    "results": [
      {
        "id": 123,
        "created_at": "2023-11-07T05:31:56Z",
        "updated_at": "2023-11-07T05:31:56Z",
        "uuid": "<string>",
        "waiting_since": "2023-11-07T05:31:56Z",
        "assignee_last_seen_at": "2023-11-07T05:31:56Z",
        "contact": {
          "created_at": "2023-11-07T05:31:56Z",
          "updated_at": "2023-11-07T05:31:56Z",
          "first_name": "<string>",
          "last_name": "<string>",
          "avatar_url": "<string>"
        },
        "inbox_channel": "<string>",
        "inbox_name": "<string>",
        "sla_policy_id": 123,
        "first_reply_at": "2023-11-07T05:31:56Z",
        "last_reply_at": "2023-11-07T05:31:56Z",
        "resolved_at": "2023-11-07T05:31:56Z",
        "subject": "<string>",
        "last_message": "<string>",
        "last_message_at": "2023-11-07T05:31:56Z",
        "last_message_sender": "<string>",
        "next_sla_deadline_at": "2023-11-07T05:31:56Z",
        "priority_id": 123,
        "unread_message_count": 123,
        "status": "<string>",
        "priority": "<string>",
        "first_response_deadline_at": "2023-11-07T05:31:56Z",
        "resolution_deadline_at": "2023-11-07T05:31:56Z",
        "applied_sla_id": 123,
        "next_response_deadline_at": "2023-11-07T05:31:56Z",
        "next_response_met_at": "2023-11-07T05:31:56Z"
      }
    ],
    "total": 123,
    "per_page": 123,
    "total_pages": 123,
    "page": 123
  }
}

Authorizations

Authorization
string
header
required

Basic authentication using base64 encoded API key and secret. Format: Authorization: Basic <base64(api_key:api_secret)>

Query Parameters

page
integer
required

Page number

page_size
integer
required

Items per page

Response

200
application/json

Unassigned conversations retrieved successfully

The response is of type object.