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You can access the Libredesk API to interact with your instance programmatically by generating API keys for any agent.
If you come across API calls that are yet to be documented, Please consider contributing to docs.

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Authentication

The API supports two authentication methods:

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Basic Authentication

curl -X GET "https://your-instance.com/api/v1/endpoint" \
  -H "Authorization: Basic <base64_encoded_api_key:api_secret>"

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Token Authentication

curl -X GET "https://your-instance.com/api/v1/endpoint" \
  -H "Authorization: token api_key:api_secret"

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Getting API Keys

  1. Go to Admin → Teammate → Agent → Edit
  2. Generate a new API key
  3. Save both the API Key and API Secret

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Base URL

https://your-instance.com/api/v1

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Response Format

All API responses are returned in JSON format.
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