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OpenAPI Spec

Getting Started

API Introduction

Conversations

GET
Get all Conversations
POST
Create Conversation
GET
Get Conversation
GET
Get Messages
GET
Get Message
POST
Send Message
PUT
Retry Message
GET
Get Assigned Conversations
GET
Get Unassigned Conversations
GET
Get Team Unassigned Conversations
GET
Get View Conversations
GET
Get Conversation Participants
PUT
Update Conversation Status
PUT
Update Conversation Priority
PUT
Update User Assignee
PUT
Update Team Assignee
PUT
Remove User Assignee
PUT
Remove Team Assignee
PUT
Update Conversation Assignee Last Seen
PUT
Update conversation custom attributes
PUT
Update contact custom attributes
POST
Update conversation tags

Conversation Status & Priority

GET
Get Conversation Statuses
POST
Create Conversation Status
PUT
Update Conversation Status
DEL
Delete Conversation Status
GET
Get Conversation Priorities

Contacts

GET
Get Contacts
GET
Get Contact
PUT
Update Contact
PUT
Block or Unblock Contact
GET
Get Contact Notes
POST
Create Contact Note
DEL
Delete Contact Note

Agents & Teams

GET
Get Agents
GET
Get Agent
POST
Create Agent
PUT
Update Agent
DEL
Delete Agent
GET
Get Current Agent
PUT
Update Current Agent Availability
POST
Generate API Key
DEL
Revoke API Key
GET
Get Teams
POST
Create Team
GET
Get Team
PUT
Update Team
DEL
Delete Team

AI

POST
AI Completion
GET
Get AI Prompts
PUT
Update AI Provider

Health

GET
Health Check

Search

GET
Search Conversations
GET
Search Contacts
GET
Search Messages

Media

POST
Media Upload

Conversations

Update contact custom attributes

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