Create Team
curl --request POST \
--url http://localhost:8080/api/v1/teams \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '
{
"name": "Support",
"conversation_assignment_type": "Manual",
"emoji": "😗",
"max_auto_assigned_conversations": 2,
"timezone": "America/Toronto",
"business_hours_id": 1,
"sla_policy_id": 1
}
'import requests
url = "http://localhost:8080/api/v1/teams"
payload = {
"name": "Support",
"conversation_assignment_type": "Manual",
"emoji": "😗",
"max_auto_assigned_conversations": 2,
"timezone": "America/Toronto",
"business_hours_id": 1,
"sla_policy_id": 1
}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({
name: 'Support',
conversation_assignment_type: 'Manual',
emoji: '😗',
max_auto_assigned_conversations: 2,
timezone: 'America/Toronto',
business_hours_id: 1,
sla_policy_id: 1
})
};
fetch('http://localhost:8080/api/v1/teams', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_PORT => "8080",
CURLOPT_URL => "http://localhost:8080/api/v1/teams",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'name' => 'Support',
'conversation_assignment_type' => 'Manual',
'emoji' => '😗',
'max_auto_assigned_conversations' => 2,
'timezone' => 'America/Toronto',
'business_hours_id' => 1,
'sla_policy_id' => 1
]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "http://localhost:8080/api/v1/teams"
payload := strings.NewReader("{\n \"name\": \"Support\",\n \"conversation_assignment_type\": \"Manual\",\n \"emoji\": \"😗\",\n \"max_auto_assigned_conversations\": 2,\n \"timezone\": \"America/Toronto\",\n \"business_hours_id\": 1,\n \"sla_policy_id\": 1\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("http://localhost:8080/api/v1/teams")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"Support\",\n \"conversation_assignment_type\": \"Manual\",\n \"emoji\": \"😗\",\n \"max_auto_assigned_conversations\": 2,\n \"timezone\": \"America/Toronto\",\n \"business_hours_id\": 1,\n \"sla_policy_id\": 1\n}")
.asString();require 'uri'
require 'net/http'
url = URI("http://localhost:8080/api/v1/teams")
http = Net::HTTP.new(url.host, url.port)
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"Support\",\n \"conversation_assignment_type\": \"Manual\",\n \"emoji\": \"😗\",\n \"max_auto_assigned_conversations\": 2,\n \"timezone\": \"America/Toronto\",\n \"business_hours_id\": 1,\n \"sla_policy_id\": 1\n}"
response = http.request(request)
puts response.read_body{
"status": "success",
"data": {
"id": 1,
"created_at": "2025-08-28T10:00:00Z",
"updated_at": "2025-08-28T10:00:00Z",
"emoji": "🛠️",
"name": "Support Team",
"conversation_assignment_type": "round_robin",
"timezone": "UTC",
"business_hours_id": 1,
"sla_policy_id": 1,
"max_auto_assigned_conversations": 10
}
}Agents & Teams
Create Team
POST
/
api
/
v1
/
teams
Create Team
curl --request POST \
--url http://localhost:8080/api/v1/teams \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '
{
"name": "Support",
"conversation_assignment_type": "Manual",
"emoji": "😗",
"max_auto_assigned_conversations": 2,
"timezone": "America/Toronto",
"business_hours_id": 1,
"sla_policy_id": 1
}
'import requests
url = "http://localhost:8080/api/v1/teams"
payload = {
"name": "Support",
"conversation_assignment_type": "Manual",
"emoji": "😗",
"max_auto_assigned_conversations": 2,
"timezone": "America/Toronto",
"business_hours_id": 1,
"sla_policy_id": 1
}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({
name: 'Support',
conversation_assignment_type: 'Manual',
emoji: '😗',
max_auto_assigned_conversations: 2,
timezone: 'America/Toronto',
business_hours_id: 1,
sla_policy_id: 1
})
};
fetch('http://localhost:8080/api/v1/teams', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_PORT => "8080",
CURLOPT_URL => "http://localhost:8080/api/v1/teams",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'name' => 'Support',
'conversation_assignment_type' => 'Manual',
'emoji' => '😗',
'max_auto_assigned_conversations' => 2,
'timezone' => 'America/Toronto',
'business_hours_id' => 1,
'sla_policy_id' => 1
]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "http://localhost:8080/api/v1/teams"
payload := strings.NewReader("{\n \"name\": \"Support\",\n \"conversation_assignment_type\": \"Manual\",\n \"emoji\": \"😗\",\n \"max_auto_assigned_conversations\": 2,\n \"timezone\": \"America/Toronto\",\n \"business_hours_id\": 1,\n \"sla_policy_id\": 1\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("http://localhost:8080/api/v1/teams")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"Support\",\n \"conversation_assignment_type\": \"Manual\",\n \"emoji\": \"😗\",\n \"max_auto_assigned_conversations\": 2,\n \"timezone\": \"America/Toronto\",\n \"business_hours_id\": 1,\n \"sla_policy_id\": 1\n}")
.asString();require 'uri'
require 'net/http'
url = URI("http://localhost:8080/api/v1/teams")
http = Net::HTTP.new(url.host, url.port)
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"Support\",\n \"conversation_assignment_type\": \"Manual\",\n \"emoji\": \"😗\",\n \"max_auto_assigned_conversations\": 2,\n \"timezone\": \"America/Toronto\",\n \"business_hours_id\": 1,\n \"sla_policy_id\": 1\n}"
response = http.request(request)
puts response.read_body{
"status": "success",
"data": {
"id": 1,
"created_at": "2025-08-28T10:00:00Z",
"updated_at": "2025-08-28T10:00:00Z",
"emoji": "🛠️",
"name": "Support Team",
"conversation_assignment_type": "round_robin",
"timezone": "UTC",
"business_hours_id": 1,
"sla_policy_id": 1,
"max_auto_assigned_conversations": 10
}
}Authorizations
basicAuthtokenAuth
Basic authentication using base64 encoded API key and secret. Format: Authorization: Basic <base64(api_key:api_secret)>
Body
application/json
Team configuration
Was this page helpful?
⌘I

