Get Team

Get Team

curl --request GET \
  --url http://localhost:8080/api/v1/teams/{id} \
  --header 'Authorization: Basic <encoded-value>'

{
  "status": "success",
  "data": {
    "id": 1,
    "created_at": "2025-08-28T10:00:00Z",
    "updated_at": "2025-08-28T10:00:00Z",
    "emoji": "🛠️",
    "name": "Support Team",
    "conversation_assignment_type": "round_robin",
    "timezone": "UTC",
    "business_hours_id": 1,
    "sla_policy_id": 1,
    "max_auto_assigned_conversations": 10
  }
}

GET

api

teams

{id}

Get Team

curl --request GET \
  --url http://localhost:8080/api/v1/teams/{id} \
  --header 'Authorization: Basic <encoded-value>'

{
  "status": "success",
  "data": {
    "id": 1,
    "created_at": "2025-08-28T10:00:00Z",
    "updated_at": "2025-08-28T10:00:00Z",
    "emoji": "🛠️",
    "name": "Support Team",
    "conversation_assignment_type": "round_robin",
    "timezone": "UTC",
    "business_hours_id": 1,
    "sla_policy_id": 1,
    "max_auto_assigned_conversations": 10
  }
}

Authorizations

Authorization

string

header

required

Basic authentication using base64 encoded API key and secret. Format: Authorization: Basic <base64(api_key:api_secret)>

Path Parameters

string

required

Response

Team retrieved successfully

status

string

Example:

"success"

data

object

Show child attributes

data.id

integer

Example:

1

data.created_at

string<date-time>

Example:

"2025-08-28T10:00:00Z"

data.updated_at

string<date-time>

Example:

"2025-08-28T10:00:00Z"

data.emoji

string | null

Example:

"🛠️"

data.name

string

Example:

"Support Team"

data.conversation_assignment_type

string

Example:

"round_robin"

data.timezone

string

Example:

"UTC"

data.business_hours_id

integer | null

Example:

1

data.sla_policy_id

integer | null

Example:

1

data.max_auto_assigned_conversations

integer

Example:

10

Create Team Update Team

⌘I

Getting Started

Conversations

Conversation Status & Priority

Contacts

Agents & Teams

AI

Health

Search

Media

Authorizations

Path Parameters

Response